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REAL ESTATE B2B SAAS COMPANY
How a leading operations software provider increased delivery velocity by 66% with Elliot Systems
Zero
Attrition across a 27-person engineering organization
66%
Increase in delivery capacity by strengthening throughput
About
A fast-growing SaaS provider supporting essential operational workflows needed to increase development velocity and expand product capabilities to keep up with demand. To support multiple product lines — including backend systems, mobile applications, analytics, billing, and QA — the company partnered with Elliot Systems to build a fully integrated, 27-person offshore engineering team.
Industry
REAL ESTATE B2B SAAS COMPANY
Company size
51-200
Founded
1999
Share
“Before partnering with Elliot Systems, we struggled to meet our roadmap timelines. Their engineering model gave us the throughput, coverage, and stability we needed to stay competitive.”
CHIEF EXECUTIVE OFFICER
The Company
Complex operations, increasing demands
The company operates a large-scale SaaS platform relied on for core operational tasks, compliance workflows, financial transactions, analytics, and customer communication. As demand increased, the internal team faced mounting pressure to shorten time-to-market, deliver more value each sprint, and maintain quality across a broad suite of products.
The Challenge
A growing product surface area with limited bandwidth
The company’s rapid growth created mounting pressure to bring new features to market faster, but their internal engineering capacity was already stretched thin across multiple product lines. With responsibilities spanning API development, mobile apps, analytics tools, billing systems, and compliance workflows, the team struggled to keep pace with an expanding roadmap. Resource limitations made it difficult to maintain quality while increasing output, and relying solely on domestic hiring proved both slow and costly. As demands continued to rise, the organization needed a scalable engineering model that could boost throughput, reduce cycle times, and relieve the operational burden placed on their existing teams.
“We had strong people in place, but we were constantly overwhelmed by the volume of work. Elliot Systems enabled us to maintain quality while increasing output.”
CHIEF TECHNOLOGY OFFICER
The Solution
A fully integrated offshore engineering organization
To meet the organization’s growing product and engineering demands, Elliot Systems built and managed a fully integrated 27-person offshore engineering team that functioned as a seamless extension of the company’s internal organization. This team included engineering leadership, backend and frontend developers, mobile engineers, QA specialists, and product managers — all aligned to support the company’s major product areas, including API development, mobile applications, analytics, billing features, and compliance-focused workflows.
The offshore team worked in lockstep with U.S. engineering leadership, participating in shared sprint cycles, daily stand-ups, and unified code review processes. By embedding directly into established workflows and adopting the same standards, tools, and documentation practices, Elliot Systems ensured consistent quality, predictable output, and full integration across teams and time zones.
The Results
Driving measurable engineering impact
The impact of Elliot Systems’ engineering model was both immediate and measurable. By scaling the team and improving workflow alignment, the company increased its delivery throughput by 66%, growing from roughly 450 completed tickets per release cycle to more than 750. This surge in productivity was matched by improved efficiency, as the engineering organization reduced overall lead times by 33%, shortening development cycles from 6–12 weeks down to 4–10 weeks.
Quality also improved, with more predictable releases and a steady increase in the volume of value-add features delivered each sprint. Perhaps most significantly, the offshore team maintained 0% attrition across a 14-month period, providing stability, continuity, and long-term momentum. As a result, the company’s internal engineering leadership was able to redirect its focus toward strategic initiatives, customer needs, and higher-impact architectural decisions — all supported by a delivery engine operating with greater speed, consistency, and confidence.
